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We ship throughout Europe and to many non-European countries.

If you cannot find your country, please do not hesitate to contact us.

Shipments are made via FedEx, UPS, Mondial Relay, Colissimo, etc., depending on the most suitable solution. Always in appropriate packaging.

We ship on Mondays, Tuesdays, and Wednesdays unless you specify otherwise.

Delivery times vary depending on the destination and the carrier.

Delivery information is provided during the order process and in the confirmation email.

Please note that during hot summer periods (with your agreement), we will wait for a drop in temperature, and during cold winter periods, we will similarly wait for a rise in temperature.

We also prefer to ship no later than Wednesday of the same week to avoid packages being held in warehouses over the weekend.

We use a multi-carrier platform to offer you the most suitable solution.

At the moment, it is not possible to select all pick-up points directly on the website.

Once your order is confirmed, we will inform you of the selected pick-up point, usually the closest one with the most extensive opening hours.

If you would like to choose a specific pick-up point, please let us know by email, via chat, or in the message you can add when placing your order.

Yes, please feel free to order bottles that you would like to add to a future order to optimize transport costs. In this case, select "Click & Collect / Storage".

Yes. As soon as your order is shipped, you will receive an email with a tracking link.

If your package is damaged upon receipt, you can either refuse it or accept it. If you accept it, you must take pictures of the condition with the delivery person.

If your package is damaged after opening (which rarely happens, fortunately), it is essential to take pictures of the packaging and the contents. Please send them to us as soon as possible. We will then do everything in our power to file a claim and compensate you.